Important Spa Notes
For your comfort and concern, we ask you to fill out a confidential case history form upon your arrival. This is not required if you are only visiting the salon or you are a returning client.
Please arrive at least 15 minutes prior to your appointment to receive your full allotted treatment time. You will be provided with a spa robe, slippers and a locker for your belongings at this time if you so wish.
To ensure a peaceful environment for all of our guests we welcome children over the age of 13 to experience our spa services. No children under this age are permitted to accompany their parents at the spa for any reason. Thank you for your understanding.
We insist that you turn off all cell phones and pagers and leave them in your assigned locker during your visit at the spa to ensure the comfort of all our guests. Cell phones disrupt the calming environment that we have worked so hard to provide for all our guests.
All of our spa treatments are suitable for both men and women. Feel free to explore any of our treatments offered throughout our spa menu.
In order for us to offer the best service possible, we ask that you provided us with a credit card number or gift card number to guarantee your booking. We cannot accept appointments without this information for any reason.
24 hour cancellation notice is required on all services. 48 hour cancellation notice is required on day packages and groups. Wedding parties are required to give one weeks’ cancellation notice.
Any cancellations with notice shorter than the required time will be charged the full amount for services booked (gift certificates will be forfeited). Wedding parties will be charged a 50% cancellation fee.
All services are exclusive of tax or gratuities and are subject to change without notice.
The Salon and Spa at 160 is not responsible for lost or stolen items.
Spa cuisine is provided by fine restaurants in Guelph and can be arranged to suit any of your needs. No outside food or drink is allowed in the salon or spa.